• telephone-service-disruption

Service interruption due to network modernisation and expansion

  • telephone-service-disruption

Service interruption due to network modernisation and expansion

Nairobi, December 24, 2016: As part of its long term transformation agenda, Telkom Kenya will embark on a network modernisation and expansion project starting December 26, 2016. The first phase of this project, will affect provision of service to our mobile Voice and Data customers, in the larger Ongata Rongai and Karen areas. This first phase of our countrywide network upgrade should be complete by the end of this month. Service interruption will be experienced in the morning hours during this period.

Our customers should be able to enjoy an improved experience on mobile Voice and Data service at the end of this exercise.

Any inconvenience caused to our customers during this exercise is highly regretted.

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Sheila Mwariri

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